Conflict Resolution Tips
Follow these conflict resolution tips for
team building ideas to help you reach your goals.
We all experience difficulties with others at some time in our lives. We either "butt heads" or walk away from it. You can't expect everyone to agree with you. It's a normal part of life to not agree on the same things.
To keep your relationships with others at a healthy level, you need
to learn how to deal with and resolve conflicts as them come about.
you do nothing, you can actually cause harm to your relationship. By
stepping in right away, you will be able to nurture and strengthen your
communication and build a greater bond with each other.
Many of the conflicts that you experience can be small, yet others can cause you to feel deeply about the situation.
conflicts that arise are a threat to the way you perceive or do
things. You might have a set way of doing a certain project and someone
else might suggest another way. In this case, your methods are
threatened and you might perceive the other person taking over your
But, how can you do something about it without creating hard feelings between you and the other person?
Your life's experiences play an important part in how you deal with conflict. The less experience you have, the harder it is to compromise. Once you are able to work with the other person and resolve any conflicts you will begin to strengthen your relationship, build trust and have a better understanding of how both of you work together.
The following conflict resolution tips will help you resolve differences that you and someone else may have.
These conflict resolution tips not only work for you and someone else, but they are also effective with groups. You might be observing the group dynamics or you might be leading them. Either way, by using your leadership skills you will have a better understanding of how the people interact with each other and with you.
You want everyone to reach their goals when they're working together. Resolving conflict within a group setting will build up the trust amongst the individuals. When the trust is stronger, the both the group and each individual will reach their desired goals.
Here is a list of ideas to help you recognize the issues at hand:
- Identify the problem. What
is causing the the conflict? You need to be aware that there is a
problem and then you need to figure out what the problem is. Do you
have an issue with a coworker or family member? If the other person
does things a different way and you want things done your way, that
could be the source of the conflict. Perhaps you want to buy a plasma
television and your spouse wants to buy a refrigerator. This could
be the source of the problem.
- Do the people within the conflict know what the problem is?
Sometimes you can feel that there is a conflict by the way the other
person acts. But, you're not sure what it could be. This is where you need to
really think about what is happening and what is causing the problem.
An example would be your teenager is coming home late and your rules
are set for 10:00p.m. There's a conflict, but is it the rules or is
it the behavior of the teenager or could it be an underlying factor
that both of you are fighting over?
What if there is an unknown conflict at work as well? You might feel its important to advertise heavily and the other person might feel you will get more bang for your buck by setting up test markets, etc. Others might think both need to be done. Could the conflict really be where to spend the money?
- Does everyone agree on the final outcome?One of
the conflict resolution tips is that everyone involved needs to agree
on the final outcome. If one person doesn't agree, you need to find
out why and see if you can work things out so that all of you are satisfied with
the solution rather than forcing them to do it your way.
- Does everyone agree on the process to get to the end result? Again,
everyone needs to agree on how you're going about the process to come
up with a solution to the conflict. Let's say you work things out
with your teen to be home on time. The teen has to agree on working
the logistics out with you so that you both will be satisfied with the
- Make a list of what everyone does agree on.You can make two lists. One with everything you agree on and one
with items you don't. If you focus on the things you agree on, it
will be easier to work on the other list and come up with compromises
so that you can agree on them.
- Does each person give and receive respect to the others?Do you respect the others as a person with needs or do you perceive
them as objects where your needs are most important? One of the
conflict resolution tips is to see the other person as a person and
they see you the same way, then you will be able to work out the
conflict. You need to respect their thoughts and inputs to help
resolve any problems you might have.
- Are there any people that don't contribute?Look around and notice if everyone that's involved is contributing. I
found that to be common where a group of people meet to discuss a
product or event and only the louder individuals are contributing.
They think everything is resolved but have never given the quieter
people a chance to voice their opinions. One of the conflict
resolution tips is to make sure everyone is contributing.
- What type of body language does everyone portray?This is something that you need to look at. Watch what the other
person's body language is saying. Think about what your body language
is saying. Are you sitting on the edge of your seat, are you
relaxed, are you hiding behind an ipad? Just by watching how people
portray themselves with their body language can tell you whether they
are comfortable with the solution or not.
- Does anyone question everything?Notice if someone in the group is always asking why things are done
this way or just asking questions to understand the whole concept that
you're working on. If people question a lot of things, then maybe
they aren't comfortable with the process or the solution to the
- Are there unwritten rules determining the outcome?This is common but easily overlooked. There are unwritten rules such
as how you will look to management if the project takes too long or
is over budget. This is the same with the home environment. The outcome of your
dinner is based on the unwritten rule that there is food in the
- Who tends to lead the discussion?It's common when one individual tends to lead the discussion. Many
times the discussion stays on that track without looking at other
possibilities. One of the conflict resolution tips would be to give
others a chance to take the lead and discuss things that someone might
not have thought about. You might find alternatives to solve
problems or find other opportunities to take advantage of.
important to be aware of the above conflict resolution tips and ideas
as well as observe how the people interact with each other and individually. This will
enable you to help resolve the conflict within the group or with an individual.
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