Conflict Resolution Tips

Follow these conflict resolution tips for

team building ideas to help you reach your goals.


We all experience difficulties with others at some time in our lives.  We either "butt heads" or walk away from it.  You can't expect everyone to agree with you.  It's a normal part of life to not agree on the same things.


To keep your relationships with others at a healthy level, you need to learn how to deal with and resolve conflicts as them come about. 

If you do nothing, you can actually cause harm to your relationship.  By stepping in right away, you will be able to nurture and strengthen your communication and build a greater bond with each other.

Many of the conflicts that you experience can be small, yet others can cause you to feel deeply about the situation.

Most conflicts that arise are a threat to the way you perceive or do things.  You might have a set way of doing a certain project and someone else might suggest another way.  In this case, your methods are threatened and you might perceive the other person taking over your project.

But, how can you do something about it without creating hard feelings between you and the other person?

Conflict Resolution Tips

Your life's experiences play an important part in how you deal with conflict.  The less experience you have, the harder it is to compromise.  Once you are able to work with the other person and resolve any conflicts you will begin to strengthen your relationship, build trust and have a better understanding of how both of you work together.

The following conflict resolution tips will help you resolve differences that you and someone else may have. 

These conflict resolution tips not only work for you and someone else, but they are also effective with groups.  You might be observing the group dynamics or you might be leading them.  Either way, by using your leadership skills you will have a better understanding of how the people interact with each other and with you.

You want everyone to reach their goals when they're working together.  Resolving conflict within a group setting will build up the trust amongst the individuals.  When the trust is stronger, the both the group and each individual will reach their desired goals.


Here is a list of ideas to help you recognize the issues at hand:

  • Identify the problem.
  • What is causing the the conflict?  You need to be aware that there is a problem and then you need to figure out what the problem is.  Do you have an issue with a coworker or family member?  If the other person does things a different way and you want things done your way, that could be the source of the conflict.  Perhaps you want to buy a plasma television and your spouse wants to buy a refrigerator.  This could be the source of the problem.

  • Do the people within the conflict know what the problem is?
    Sometimes you can feel that there is a conflict by the way the other person acts.  But, you're not sure what it could be.  This is where you need to really think about what is happening and what is causing the problem. 
    An example would be your teenager is coming home late and your rules are set for 10:00p.m.  There's a conflict, but is it the rules or is it the behavior of the teenager or could it be an underlying factor that both of you are fighting over? 
    What if there is an unknown conflict at work as well?  You might feel its important to advertise heavily and the other person might feel you will get more bang for your buck by setting up test markets, etc.  Others might think both need to be done.  Could the conflict really be where to spend the money?
  • Does everyone agree on the final outcome?
  • One of the conflict resolution tips is that everyone involved needs to agree on the final outcome.  If one person doesn't agree, you need to find out why and see if you can work things out so that all of you are satisfied with the solution rather than forcing them to do it your way.

  • Does everyone agree on the process to get to the end result?
  • Again, everyone needs to agree on how you're going about the process to come up with a solution to the conflict.  Let's say you work things out with your teen to be home on time.  The teen has to agree on working the logistics out with you so that you both will be satisfied with the outcome.

  • Make a list of what everyone does agree on.
  • You can make two lists.  One with everything you agree on and one with items you don't.  If you focus on the things you agree on, it will be easier to work on the other list and come up with compromises so that you can agree on them.

  • Does each person give and receive respect to the others?
  • Do you respect the others as a person with needs or do you perceive them as objects where your needs are most important?  One of the conflict resolution tips is to see the other person as a person and they see you the same way, then you will be able to work out the conflict.  You need to respect their thoughts and inputs to help resolve any problems you might have.

  • Are there any people that don't contribute?
  • Look around and notice if everyone that's involved is contributing.  I found that to be common where a group of people meet to discuss a product or event and only the louder individuals are contributing.  They think everything is resolved but have never given the quieter people a chance to voice their opinions.  One of the conflict resolution tips is to make sure everyone is contributing.

  • What type of body language does everyone portray?
  • This is something that you need to look at.  Watch what the other person's body language is saying.  Think about what your body language is saying.  Are you sitting on the edge of your seat, are you relaxed, are you hiding behind an ipad?  Just by watching how people portray themselves with their body language can tell you whether they are comfortable with the solution or not.

  • Does anyone question everything?
  • Notice if someone in the group is always asking why things are done this way or just asking questions to understand the whole concept that you're working on.  If people question a lot of things, then maybe they aren't comfortable with the process or the solution to the conflict.

  • Are there unwritten rules determining the outcome?
  • This is common but easily overlooked.  There are unwritten rules such as how you will look to management if the project takes too long or is over budget.  This is the same with the home environment.  The outcome of your dinner is based on the unwritten rule that there is food in the refrigerator.

  • Who tends to lead the discussion?
  • It's common when one individual tends to lead the discussion.  Many times the discussion stays on that track without looking at other possibilities.  One of the conflict resolution tips would be to give others a chance to take the lead and discuss things that someone might not have thought about.  You might find alternatives to solve problems or find other opportunities to take advantage of.

Its important to be aware of the above conflict resolution tips and ideas as well as observe how the people interact with each other and individually.  This will enable you to help resolve the conflict within the group or with an individual.



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