Some conflict resolution techniques will help with what is an inevitable
part of life. We come across conflict in all aspects of our life:
work, marriage, family, shopping, etc.
You can have a conflict within yourself, such as wanting to save for a new car but also wanting to go on a vacation.
When you're working with someone else, you might have a conflict on how you view a project. You might want the project done a certain way, but your coworker or spouse might have a different idea.
You could be the person that wants to spend many hours all at once to finish a project and get it off of your "to do" list. If this is how you work, it's your way of coping with the many tasks that need to get done.
Or, you could prefer to spread all the work out over time so that you can focus on other projects as well. This is a different way to manage your tasks throughout the day.
Both of these work ethics can get the job done. But, it could be frustrating when the person you're working with is the opposite of you. This is where you need to find a happy medium that satisfies both of you.
Conflict resolution strategies are important skills to learn to help you resolve these differences. When you learn how to deal with these differences, it strengthens relationships and you will more likely succeed in completing the work that needs to be done.
Conflict Resolution Techniques
Try the following conflict resolution techniques to resolve differences and build good leadership skills:
When you're resolving any differences you might have with the above conflict resolution techniques, be sure to set up guidelines that both of you will follow.
Remember to tell them, in a calm manner, how and why you think the project should be done and to understand your coworkers' or spouses' viewpoint. If one or both of you don't follow these guidelines right away, then you need to make time to discuss any problems as soon as possible.
What if you're an outside party to the conflict? You might be someone that gets dragged into the situation because they need help. In this case, you're acting as a third party mediator.
You can use the same conflict resolution techniques and get the viewpoints of both people. Let both of them talk about their perspectives on the issue. After they've talked, then share your thoughts and observations with them. This will help both of them discuss the issue that's causing the conflict.
If a decision is required by you, then use your good leadership skills and make it as soon as all the facts have been reviewed. If you don't, then it could reflect poorly on you. The decision may not be agreeable to all parties, but people can move on from there.
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